Technical Assistance Request
ARCH experienced a significant increase in TA requests, particularly relating to policy questions and in-depth program assistance. We appreciate your engagement and trust in ARCH as a valuable resource for guidance and support.
We have implemented a new system for handling TA requests to enhance our capacity to respond effectively and efficiently to the growing demand. Effective June 30, 2023, we request that all TA requests be directed to the Ask A Question (AAQ) ARCH Connection Portal.
The AAQ ARCH Connection Portal has been specifically designed to provide one-of-a-kind technical assistance tailored to support communities in complying with rapidly evolving program laws and facilitating the adoption and implementation of compliant Housing Elements. We aim to streamline and expedite our responses to your inquiries by centralizing the TA request process through this portal. We understand the importance of timely support to help you navigate the complexities of program requirements and best practices.
Please note that questions sent via text or quick phone calls to our staff members will not be answered moving forward. We request your cooperation in utilizing the AAQ ARCH Connection Portal for all TA requests to ensure a consistent and efficient process.
You can reach the AAQ Portal by sending your TA requests to firstname.lastname@example.org. This dedicated email will ensure your inquiries are promptly directed to our team for expert assistance.
We appreciate your understanding and cooperation as we implement this new system. Your partnership and engagement are vital to our collective efforts to address homelessness and improve housing outcomes in rural Alabama.
We are committed to providing the highest level of support and assistance. Thank you for your continued collaboration and commitment to our shared mission.
* Some questions must be referred to the ARCH Housing Consultant who serves as the subject matter expert and take longer to address. We appreciate your patience as we work to provide a response as quickly as possible.